Agency Contacted: Macon-Bibb County Commission 

Records that were requested:  The Professional Services Agreement entered into between Macon-Bibb County, Georgia and The Southern Center for Choice Theory, LLC

When do you first hear back from the agency?  I filed on the Oct. 13 and got my response on Oct. 14.

Did the agency request a fee? No they did not, they promptly handed the information over at no cost.

Describe the response: The next day after I sent in my request they responded with all the documents I had requested. 

Assign a grade for contact/process: A, easy to use online portal, had one place to file all non-specific requests, and handed over several files to fulfill the request.

Assign a grade for response: A, submitted the requested information in 24 hours.

See the full report card here.

Grading scale for agency’s ease of contacting agency staff and finding or filing for public records.

A: Agency uses an online portal or has a clearly defined process or contact on its website for requesting public records. An “A” agency may also provide the most commonly requested records on its website already such as agendas and meeting minutes.

B: Agency has some public information online such as meeting agendas or meeting times but additional information on how to request public information is not available.

C: Agency website has contact information for staff but nothing specific about how to request public information.

D: Agency has limited contact information on its website but it is not clearly labeled and/or easily accessible.

F: Agency contact information or how to get public records is not available on the website 

Grade scale for agency’s overall responsiveness and compliance with open records law

A: Provided records within the three-day window or less

B Acknowledgment of request within the three-day requirement but records were provided after three days.

C:  Acknowledged the request but then put forth a long timetable for response or requested a high fee or retrieval price for what should be a digital record and/or PDF that could be emailed.

D: Acknowledged the request but no further information or follow-up.

F:  No response